90% Less Than Doing It Yourself
Industry average support ticket: $15-25. With merrily: $1.50. Same outcome, fraction of the cost. Pay only when value is delivered.
How Outcome Pricing Works
Traditional tools charge per seat or per message. We charge per outcome—when real value is delivered to you or your customers.
Pay a Platform Fee
$49/month gets you the full platform: unlimited team members, all channels, AI-powered inbox, insights dashboard.
Use What You Need
Handle support tickets, qualify sales leads, surface product insights, assist your team with AI. Each outcome type has a price.
Pay for Results
At the end of each month, pay for the outcomes delivered. No minimums, no surprises. Cancel anytime—use it through the end of your billing period.
Outcome Pricing
Each outcome is priced at 90% less than industry average. You're not paying for activity—you're paying for results.
Custom Outcomes
Have a unique workflow? Define your own outcome types with custom pricing. We'll help you calculate the right price based on the value delivered.
One flat fee. Everything included. No per-seat charges, no feature gates, no surprises.
Get StartedPlatform includes:
- Unlimited team members
- All channels (email, chat, widget)
- AI-powered inbox & triage
- Customer profiles & health scores
- Insights dashboard
- Pattern detection & clustering
- Ship → Tell notifications
- API access
Example: What Would You Pay?
A typical small team handling 200 support tickets and surfacing 10 product insights per month.
Frequently Asked Questions
What counts as an outcome?
An outcome is when real value is delivered. A support ticket resolved, a product insight validated, a sales inquiry handled. You're not paying for messages or conversations—you're paying for results.
What if I cancel?
You can cancel anytime. You'll continue to have access through the end of your current billing period. No refunds, but no penalties either—use what you paid for.
Why no free trial?
We provision a dedicated database for each account and use AI throughout the platform. Instead of a free trial, we keep pricing transparent and outcomes-based—you only pay when value is delivered.
Can I set a budget cap?
Yes! Set a monthly outcome budget and we'll alert you as you approach it. You can also pause certain outcome types if needed.
How do you calculate industry averages?
Industry averages come from published research on support costs, including fully-loaded costs (time, tools, overhead). Sources include Gartner, Forrester, and HDI benchmarks.
What about custom outcome types?
Have a unique workflow? We can help you define custom outcomes with pricing based on the value delivered. Contact us to discuss your use case.
Ready to Pay for Outcomes?
$49/month platform fee. Pay per outcome after that. No seat limits, no surprises.